Technical support

Troubleshooting, connectivity and how Quin works

+1

9 articles in this collection
Written by Vanessa Bolosier, Esme Shanley, Ashley Rolfmore and 1 other

What if I delete the Quin app?

What happens to your data when you delete the Quin app?

Written by Barry Rogers
Updated over a week ago

Updating from an unsupported version

Why is older data removed from unsupported versions?

Written by Barry Rogers
Updated over a week ago

How does Quin calculate the information shown to me in the app?

Written by Ashley Rolfmore
Updated over a week ago

How to update the beta version of the Quin app

If you're on our research programme and the version of the of the Quin app has expired, here's how you update

Written by Ashley Rolfmore
Updated over a week ago

How do I change my insulin?

I've changed insulin, how do I update in the app?

Written by Vanessa Bolosier
Updated over a week ago

Why do I have to photograph my food but can't input carbs?

Why can't I enter carbs into the app?

Written by Esme Shanley
Updated over a week ago

I'm struggling with the app, can you help me?

I don’t get it, can you help me?

Written by Vanessa Bolosier
Updated over a week ago

I’m having trouble logging my information?

How do I log my information in the Quin app?

Written by Esme Shanley
Updated over a week ago

The app isn’t working, what do I do?

I need technical support, can you help?

Written by Esme Shanley
Updated over a week ago