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Technical support
Technical support
Troubleshooting, connectivity and how Quin works
10 articles in this collection
Written by
Barry Rogers
and
Raj Patel
How do I stop sharing my health data with Quin?
Written by
Barry Rogers
Updated over a week ago
Why aren't notifications appearing on iOS 15?
Notification Summary, Focus mode, and other reasons why Quin notification don't show
Written by
Barry Rogers
Updated over a week ago
What if I delete the Quin app?
What happens to your data when you delete the Quin app?
Written by
Barry Rogers
Updated over a week ago
Updating from an unsupported version
Why is older data removed from unsupported versions?
Written by
Barry Rogers
Updated over a week ago
How does Quin calculate the information shown to me in the app?
Written by
Raj Patel
Updated over a week ago
How to update the beta version of the Quin app
If you're on our research programme and the version of the of the Quin app has expired, here's how you update
Written by
Raj Patel
Updated over a week ago
How do I change my insulin?
I've changed insulin, how do I update in the app?
Written by
Barry Rogers
Updated over a week ago
I'm struggling with the app, can you help me?
I don’t get it, can you help me?
Written by
Barry Rogers
Updated over a week ago
The app isn’t working, what do I do?
I need technical support, can you help?
Written by
Raj Patel
Updated over a week ago
I’m having trouble recording my information?
How do I recording my food and insulin in the Quin app?
Written by
Raj Patel
Updated over a week ago